Frequently Asked Questions
Everything you need to know about our premium glassware and accessories.
What materials are Kori Whiskey glasses made from?
All our glassware is crafted from premium, lead-free crystal, designed to provide maximum clarity and durability for your spirits.
How do you ensure glassware doesn't break during shipping?
We use custom-engineered, shock-resistant packaging and double-walled boxes to ensure your order arrives in perfect condition.
Are your whiskey stones and glasses dishwasher safe?
While our glasses are dishwasher safe, we recommend hand-washing to maintain their brilliance. Whiskey stones should be rinsed with water and air-dried.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout.
Do you offer personalized engraving for gifts?
Currently, we do not offer in-house engraving, but our high-density crystal is suitable for professional third-party laser etching.