Returns & Exchanges
At Kori Whiskey, we want you to be completely satisfied with your premium glassware and barware. If your purchase does not meet your expectations, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Carefully repack your whiskey stones or glassware in the original protective foam and gift box to ensure no damage occurs during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Refund Processing
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing